За кулисами отеля: Уборка комнаты

В следующих строках этой статьи мы вместе с Вами сможем побывать за кулисами нашего отеля. Цель этой регулярной рубрики состоит в том, чтобы удовлетворить Ваше любопытство, и позволить заглянуть в сложный механизм, который благодаря безукоризненной работе всех сотрудников отеля «Carlsbad Plaza» работает также безупречно, как дорогие швейцарские часы.

Вы когда-нибудь задумывались о том, кто стоит за идеально убранными номерами отеля, и чего это стоит? Сообщаем Вам, что этим непростым трудом занимаются 22 горничных. За общий вид и услуги номеров и апартаментов отвечают не только они, но также и ассистентки, экономки и, не в последнюю очередь, менеджер по трудовым ресурсам - "manager human resources". Так как отель «Carlsbad Plaza», единственный в Карловых Варах, входит в  самый престижный в мире альянс наилучших отелей «The Leading Hotels of the World», и единственный в Чешской Республике по праву гордится международной категорией «5* Superior», то горничные должны проходить специальное обучение по уборке, неважно, идет ли речь о дообеденной уборке номеров или о вечерней. Это означает, что горничные должны соответствовать 107 критериям, в которые входит как индивидуальный подход отдельных сотрудников к гостям и знание иностранных языков, так и высокие стандарты качества уборки. За работу горничных отвечают экономки, которые также помогают им решать много разных рабочих заданий в том, что касается уборки и пожеланий отдельных гостей отеля.

Ваши номера, номера гостей отеля, обычно убираются в течение 25-30 минут, двухкомнатные апартаменты - в течение 40 минут, а уборка самого большого номера  под № 401 занимает у горничной 1 час и 10 минут. Каждый номер уникален в зависимости от того, кто его в данный момент занимает. Незыблемые основы уборки - это абсолютная чистота. Кроме того, горничные гостям дополняют  мини-бар, убирают на место личные вещи и косметические принадлежности, меняют постельное белье и выполняют много других заданий. При вечерней уборке мы добиваемся того, чтобы придя в свой номер, Вы встретили там оазис тишины, идеальный для сна. Горничные задергивают шторы, включают успокаивающую музыку, а в качестве маленького знака внимания оставляют там шоколадку.

Отель «Carlsbad Plaza», вместе со своими сотрудниками, делает все для того, чтобы все его гости чувствовали себя, как дома.

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